Last Tuesday, January 31, I visited your clinic and met with Dr. Lee Hofer. I also met with Leslie, who I believe is your assistant. Another gentleman whose name I don’t recall did my retina scan. I apologize for failing to remember his name. I’m sure Dr. Hofer and Leslie can tell you who he was.In any case, my purpose in writing you this letter is to tell you how incredibly impressed I was by all three of your medical stuff. The same thing applies to your people at your reception desk. As I don’t told Leslie, I’m old enough to have visited dozens of eye care facilities since I’ve worn glasses since about 1953.”
In all that time I have never been treated with more care and consideration than I was last Tuesday. It just about brings tears to my eyes. Both Dr. Hofer and Leslie answered every one of my questions completely and they both took the time to be sure they did so. It is a blessing and a privilege to have access to such excellent healthcare and I just want to compliment you and your stuff for providing it. Please share my compliments with Dr. Hofer and Leslie and the rest of your staff as you see fit.
Best wishes to you and your people for continued success.
Thank you very much, Sincerely ”
Greetings, Just want to thank Dr. Timothy Frederiksen for the excellent job he did with my recent exam and new prescription. I ended up buying my new eyewear from Shopko Optical (insurance coverage, you know), and I could not be more pleased. My correction includes a prism, and it is so nice to be able to see everything with such ease. Please pass this message along to Dr Frederiksen and to Dr. Dow. We are really fortunate to have you folks in our community. Best Wishes for a Very Merry Christmas and a Happy 2016!! ”
I just wanted to write a ‘letter of thanks’ to your after hours staff and Dr. Buntrock. After traveling to the Rice Lake area from Racine, I discovered something in my eye. I called the office and the after hours receptionist was able to put me in direct contact with the on-call doctor to see what my next step was. Being Independence Day weekend, the office was closed but Dr. Buntrock met me at the clinic and removed a piece of metal and the debris from my eye. Thank you for having staff that patients can actually talk to, and doctors that care for everyone they talk to, not just their usual patients ”
Dear Dr. Gray and Staff, Thank you so much for enabling me to see again! I was so surprised at how efficient & quick everything went during the surgeries. The black recliners were a fun part of it — my glasses come in this week and then I’ll be all set! Thanks again! ”
Just to let you know how pleased my family and I are with everyone at Chippewa Valley Eye Clinic. The doctors and staff are so polite, kind and professional. I see Dr. Roy Olson twice a year and Dr. Hawn performed surgery on my eye — they are great! I am so blessed to have them taking care of my eyes. The staff is wonderful! I recently brought my 86 year old dad in for an eye exam and everyone was so kind to him. Believe it or not, this was his first exam — ever! I know he was nervous and Jayne and Dr. Fredericksen were so good with him. We have known Cheryl Solfest for years, and she, of course, is our favorite and sweetest person ever! So thank you for the privilege of having a first – rate eye clinic for us to get our eye care. Sincerely.”
Prior to my medical treatment at Chippewa Valley Eye Clinic, I had been experiencing severe problems with allergies. During this time, I also began to notice a grayish/blackish blob in my vision. I had associated this abnormality to my allergies. However, in a relatively short period of time, these symptoms began to impair my normal routine activities, including my ability to drive. At this point, I decided to schedule an appointment to see Dr. Dow.”
“Dr. Dow treated me as if he had known me for 100 years, and his assistants, Roxy and Linda, were wonderful…they work very well together. What I had attributed to allergies was otherwise diagnosed to be that of a fast growing cataract. Because the view was poor to the back of the eye, Dr. Dow scheduled my surgery promptly for my right eye.”
“A few weeks later, cataract surgery was scheduled for my left eye as well. However, during this time, new symptoms with my eyes began to develop. Dr. Dow noticed some bleeding behind my retina. I was promptly scheduled to see Dr. Lange who performed laser surgery the next day. He told me that no guarantees could be made but laser would be done to preserve my vision and try to keep it from worsening. Fortunately, the surgery was quite successful and my vision improved. I appreciate Dr. Lange’s prompt response to my condition as well as his assistant, Shirley, and their kindness throughout my visit. Currently, I am able to see quite well at a distance…just a slight correction is needed for reading.”
“In many doctors’ offices, you feel as though you are just a number, but not at Chippewa Valley Eye Clinic. From the receptionists, to the assistants, to the doctors, everyone there is kind and caring to their patients.”
Facing cataract surgery, I was glad to learn of the CrystaLens IOL which promised to give good results for near, intermediate, and far distance vision without glasses. Just a few weeks after surgery, I am reading the newspaper, reading music, and driving without glasses. I am excited to know my vision will continue to improve over the next few months.”
I had cataract surgery with Dr. Lange 2 years ago. Prior to my surgery, I had been experiencing such extremely nearsighted vision that Dr. Lange felt that he could no longer correct with glasses.”
“When Dr. Lange’s nurse removed my eye patch after surgery, it was a miracle; the first time I could see without glasses since the first grade.”
“I would recommend Dr. Lange for a surgeon.”
I am so thankful to Dr. Dow and his staff for the success of my eye surgery. My eyes were so bad I could not read the newspaper, faxes, or emails. Overall, I experienced difficulty taking care of my business and my staff had to read everything to me.
In terms of recreation, I continued to play golf but could not see where the ball went. I was totally dependant on my friends to watch the ball for me. It made the game a lot less fun as I could not appreciate a good shot.
Since I had the CrystaLens implant surgery, it is like a new world again. I can function normally and really enjoy my golf.”
Due to my diabetic condition, I had experienced significant vision loss and was referred to Dr. Lange for treatment. He performed both cataract surgery and laser surgery to repair blood vessels. He restored my eyesight and I am very pleased with the results.”
“Of course, with age and diabetes my vision is continually deteriorating but Dr. Lange gave me some great years. He is a fine physician.”